ประกาศ  >  งานทั่วไป   >  Member Services Officer (International Division ) Based on Bangkok
ตำแหน่งงาน : Member Services Officer (International Division ) Based on Bangkok
ชื่อกิจการ /ผู้ประกาศ: Laguna Holiday Club
ที่อยู่กิจการ : 390/1 Moo1 Srisoonthorn Rd. Cheangtalay Thalang Phuket 83110
เว็บไซต์ http://www.lagunaholidayclub.com Email : career@lagunaholidayclub.com
เบอร์โทรศัพท์ : 076362400 # 4406
จังหวัด : กรุงเทพมหานคร
เพศ : ชาย/หญิง
การศึกษา : Bachelor's degree
รายละเอียดอื่นๆ : Qualification :-
• Male / Female Age of 25-35 years
• Bachelor’s Degree in related field
• 1 or 2 year experience in Customer Service or related field
• Ability to speak Arabic/English; Bahasa/English

Job Description
• Respond to incoming calls and emails
• Assist & guide members to make a reservation at home resorts or through exchange in an appropriate procedure as per department SOP
• Handling inquires, assist promptly, accurately and courteously. Ensure members are provided with clear information and pending requests are followed up at all time
• Act as a liaison between hotel reservations/ onsite manager to facilitate provision on arrivals and ensure in house experience has exceed satisfaction
• Educating members about their membership benefits, booking rules & regulations, additional membership features to maximize their membership usage, encourage advance travel plans
• Provide general information in relevant to membership account, membership privilege and benefits to ensure members satisfaction at all time
• Handling specific feedbacks and complaints in a professional manner, overcome member’s objections with proper follow up of communication to all parties concerned and ensure an amiable closure with the member.
• Feedbacks and complaints must be conscientiously recorded and compiled to ease retrieval for references.
• Assist in collecting club dues or other payment upon booking reservation
• Identify services inefficiencies and report to the Team Leader/Seniors

The successful candidate will be offered attractive working conditions, together with an excellent remuneration and benefits package.

If you think you are a high-calibre candidate with the right attitude, please submit your CV (in English only) with photograph and expected salary to career@lagunaholidayclub.com
ประเภทงาน/ลักษณะงาน : งานเอกชน
สาขาอาชีพ : งานขาย / บริการลูกค้า / พัฒนาธุรกิจ - บริการลูกค้า
เงินเดือน : N/A     บาท/เดือน
วันที่ประกาศ : 5 ก.พ. 2557
เข้าชม : 1992
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